Chapter 5: Managing Physical Products
Setting Up Your Product Catalog Structure
A well-organized product catalog is the foundation of an effective Shopify store. Proper structure not only helps customers find what they're looking for but also simplifies your inventory management and improves your store's SEO performance.
Planning Your Catalog Organization
Before adding products, take time to plan your catalog structure:
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Analyze Your Product Range:
- List all products you plan to sell
- Identify natural groupings and categories
- Note variations of the same product (sizes, colors, materials)
- Consider how your catalog might expand in the future
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Determine Your Category Hierarchy:
- Primary categories (top-level collections)
- Subcategories (nested collections)
- Product types and tags for further organization
- Special groupings (new arrivals, bestsellers, seasonal items)
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Establish Naming Conventions:
- Consistent product title formats
- Standardized category names
- Uniform tagging system
- SKU structure that reflects your organization
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Map the Customer Journey:
- Consider how customers will navigate your store
- Identify common search patterns in your industry
- Plan for cross-selling and upselling opportunities
- Ensure logical paths from broad categories to specific products
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Prepare for Growth:
- Design a structure that can accommodate new product lines
- Consider international expansion needs
- Plan for seasonal inventory changes
- Allow for limited editions and special collections
A well-planned catalog structure saves time in the long run and creates a better shopping experience for your customers.
Creating Product Categories and Collections
Shopify uses collections to organize products into categories that make it easy for customers to find what they're looking for.
Types of Collections
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Manual Collections:
- Products are individually selected and added
- Best for curated groups like "Staff Picks" or "Featured Products"
- Requires manual updates when adding new products
- Offers complete control over included products
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Automated Collections:
- Products are included based on conditions you set
- Conditions can include product tags, type, vendor, price, and more
- Products automatically join or leave the collection when they meet or no longer meet the conditions
- Saves time when managing large inventories
- Updates dynamically as your catalog changes
Creating Collections
To create a new collection in Shopify:
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Navigate to Collections:
- Go to Products > Collections in your Shopify admin
- Click "Create collection"
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Set Collection Details:
- Name: Choose a clear, descriptive name
- Description: Write SEO-friendly text explaining the collection
- Collection type: Choose manual or automated
- For automated collections, set your conditions
- Upload a collection image for visual appeal
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Configure SEO Settings:
- Set a custom URL handle if needed
- Add meta title and description
- Include relevant keywords naturally
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Choose Collection Template:
- Select how products in this collection will display
- With Horizon-based themes, you can create custom templates for specific collections
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Set Sorting Options:
- Determine how products will be ordered (newest, bestselling, alphabetical, etc.)
- For manual collections, you can drag and drop to create a custom order
Collection Organization Strategies
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Primary Navigation Collections:
- Main categories that appear in your store's navigation menu
- Should reflect how customers think about your products
- Typically broad categories like "Men," "Women," "Home," etc.
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Secondary Collections:
- More specific groupings that may not appear in main navigation
- Examples: "Summer Essentials," "Gifts Under $50," "New Arrivals"
- Often featured on homepage or in marketing campaigns
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Smart Collections for Attributes:
- Automated collections based on product attributes
- Examples: "Sale Items," "Size XL," "Blue Products"
- Useful for filtering and search refinement
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Hidden Utility Collections:
- Collections used for store operations but not customer-facing
- Examples: "Needs Photography," "Discontinued Items," "Restock Soon"
- Helpful for internal organization and inventory management
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Nested Collections (using navigation and linking):
- Create hierarchy by linking from broader to more specific collections
- Example: "Furniture" main collection with links to "Living Room," "Bedroom," etc.
- Improves navigation for stores with large catalogs
Adding Physical Products
Adding products effectively requires attention to detail and consistency. Follow these steps to create comprehensive product listings that convert browsers into buyers.
Basic Product Information
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Navigate to Products:
- Go to Products > All Products in your Shopify admin
- Click "Add product"
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Product Title:
- Create a clear, descriptive title
- Include key identifying information (brand, model, type)
- Keep under 60 characters for optimal display
- Follow your established naming convention
- Consider SEO keywords but avoid keyword stuffing
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Product Description:
- Write detailed, benefit-focused descriptions
- Break text into scannable paragraphs
- Include key specifications and features
- Address common customer questions
- Use bullet points for easy scanning
- Incorporate relevant keywords naturally
- In 2025, Shopify's AI tools can help generate and optimize descriptions
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Product Type, Vendor, and Tags:
- Product Type: Categorizes products (e.g., "T-shirt," "Sneakers")
- Vendor: Brand or manufacturer
- Tags: Keywords for internal organization and improved searchability
- These fields help with organization and can be used for automated collections
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Product Status and Organization:
- Set visibility (active, draft, or scheduled)
- Assign to collections
- Set product availability (online store, point of sale, etc.)
Product Images Best Practices
High-quality images are crucial for e-commerce success:
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Image Requirements:
- Use high-resolution images (at least 2000 x 2000 pixels for zoom functionality)
- Maintain consistent aspect ratios across products
- Use white or transparent backgrounds for product-focused shots
- Include multiple angles (front, back, side, detail shots)
- Show the product in use (lifestyle images)
- Demonstrate scale when relevant
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Image Optimization:
- Compress images for web without losing quality
- Use descriptive file names before uploading (e.g., "blue-cotton-t-shirt-front.jpg")
- Add alt text to all images for accessibility and SEO
- Consider using Shopify's automatic image optimization
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Advanced Image Features:
- 360-degree product views for complex items
- Zoom functionality for detail examination
- Video demonstrations for products with moving parts
- Augmented reality viewing where applicable (furniture, decor)
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Image Organization:
- Set a featured image that best represents the product
- Arrange additional images in a logical sequence
- Group similar angles together
- Place lifestyle images strategically
SEO Optimization for Products
Optimize your product listings for search engines to increase organic traffic:
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Product URL/Handle:
- Use descriptive, keyword-rich handles
- Keep URLs short and readable
- Use hyphens to separate words
- Avoid special characters and unnecessary numbers
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Meta Title:
- If different from product title, optimize for search
- Include primary keyword near the beginning
- Keep under 60 characters
- Make it compelling for search results
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Meta Description:
- Write a concise summary (under 160 characters)
- Include key selling points and call to action
- Incorporate relevant keywords naturally
- Make it enticing to encourage clicks from search results
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Structured Data:
- Shopify automatically generates product schema markup
- This helps search engines understand product information
- Can improve rich snippet display in search results
- Consider additional schema for specialized products
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Content Optimization:
- Include relevant keywords in product descriptions
- Add unique content for each product (avoid duplicate content)
- Link related products where appropriate
- Consider adding FAQs to address common queries
Managing Inventory
Effective inventory management is crucial for maintaining customer satisfaction and operational efficiency. Shopify provides robust tools to track and manage your product stock levels.
Setting Up Inventory Tracking
Configure inventory tracking to maintain accurate stock levels:
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Enable Inventory Tracking:
- Go to the product's Inventory section
- Check "Track quantity"
- Enter the current quantity in stock
- Set whether to continue selling when out of stock
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SKU (Stock Keeping Unit):
- Create a unique identifier for each product and variant
- Follow a consistent SKU system that makes sense for your business
- Consider including information like:
- Product category codes
- Color/size/variant indicators
- Supplier references
- Sequential numbering
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Barcode (ISBN, UPC, GTIN, etc.):
- Add standard product identification numbers if available
- These are especially important for retail sales and inventory scanning
- Ensure accuracy as these are used for product identification across systems
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Inventory Policy Settings:
- "Continue selling when out of stock": Determines if customers can place orders for out-of-stock items
- "Shopify tracks this product's inventory": Enables automatic inventory adjustments when orders are placed
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Multi-location Inventory (if applicable):
- Assign inventory quantities to specific locations
- Set different inventory policies per location
- Enable transfer orders between locations
- Configure fulfillment priorities
Setting Up Shipping Options and Rates
Configure shipping to provide accurate costs and delivery expectations:
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Shipping Origin:
- Set your primary shipping location
- This affects shipping calculations and tax rates
- Add additional origins if shipping from multiple locations
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Shipping Zones:
- Create zones based on geographic regions
- Common setups include domestic, continental, and international zones
- More granular zones allow for more precise shipping rates
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Shipping Methods and Rates:
- For each zone, create shipping methods:
- Weight-based rates
- Price-based rates
- Flat rates
- Calculated rates (from carriers)
- Free shipping (with or without minimum purchase)
- For each zone, create shipping methods:
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Carrier-Calculated Shipping:
- Connect with shipping carriers for real-time rates
- Supported carriers include USPS, UPS, FedEx, DHL, and more
- Requires accurate product weights and dimensions
- Available on Shopify plans that support third-party calculated rates
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Local Delivery and Pickup Options:
- Set up local delivery with custom rates and zones
- Configure in-store or curbside pickup options
- Set business hours and preparation times
- Add delivery instructions or pickup locations
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Advanced Shipping Rules:
- Create conditions based on cart weight, value, or item count
- Offer tiered shipping rates
- Set up shipping rate adjustments for specific products
- Configure handling fees or delivery timeframes
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Shipping Settings Best Practices:
- Be transparent about shipping costs early in the checkout process
- Consider offering free shipping thresholds to increase average order value
- Clearly communicate delivery timeframes
- Provide tracking information when available
- Regularly review shipping rates to ensure profitability
Product Variants and Options
Product variants allow you to offer multiple versions of the same product, such as different sizes, colors, or materials.
Setting Up Product Variants
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Adding Options:
- In the product editor, scroll to the "Options" section
- Add option names (e.g., "Size," "Color," "Material")
- Enter values for each option (e.g., "Small," "Medium," "Large")
- Shopify automatically generates all possible combinations
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Managing Variant Details:
- Click "Edit" next to any variant to modify:
- Price (can be different from the base product)
- Compare-at price (for sale items)
- SKU (unique for each variant)
- Barcode
- Weight (affects shipping calculations)
- Inventory quantity
- Image association
- Click "Edit" next to any variant to modify:
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Bulk Editing Variants:
- Use "Edit options" to modify multiple variants simultaneously
- Apply changes to price, inventory, or other attributes across selected variants
- Save time when updating seasonal inventory or pricing
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Variant Images:
- Associate specific images with each variant
- These images will display when customers select that variant
- Helps customers visualize their specific choice
- Improves conversion rates by reducing uncertainty
Advanced Variant Strategies
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Option Presentation:
- Choose how options appear to customers:
- Dropdown menus
- Buttons
- Color swatches
- Image swatches
- Most themes allow customization of option displays
- Choose how options appear to customers:
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Variant Limitations:
- Shopify supports up to 3 options per product (e.g., size, color, material)
- Each option can have up to 100 values
- For products requiring more options, consider:
- Product bundles
- Custom line item properties
- Product customization apps
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Out-of-Stock Variants:
- Choose whether to hide sold-out variants
- Consider visual indicators for low stock to create urgency
- Set up back-in-stock notifications for popular items
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Variant Pricing Strategies:
- Price differentials for size variations
- Premium pricing for exclusive colors or materials
- Bundle pricing for multi-packs or sets
- Consider psychological pricing thresholds
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Variant-Specific SEO:
- Some apps allow unique meta information for variants
- Consider how variants appear in search results
- Use structured data to highlight variant availability
Product Organization Best Practices
Implement these best practices to maintain an organized, scalable product catalog:
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Consistent Product Data:
- Establish templates for product titles, descriptions, and specifications
- Create style guides for product photography
- Use consistent terminology across similar products
- Maintain uniform capitalization and formatting
-
Logical Collection Structure:
- Limit main navigation collections to 7-10 items
- Use subcollections for more specific categorization
- Ensure every product belongs to at least one collection
- Create both functional and inspirational groupings
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Effective Use of Tags:
- Develop a systematic tagging strategy
- Use tags for attributes not covered by collections
- Consider tags for:
- Seasonal relevance
- Material properties
- Use cases or occasions
- Internal organization
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Product Type Hierarchy:
- Create a consistent product type taxonomy
- Use specific rather than generic types
- Maintain consistent capitalization and formatting
- Consider industry-standard categorizations
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Regular Catalog Maintenance:
- Schedule periodic reviews of product information
- Archive or unpublish out-of-stock items that won't be restocked
- Update seasonal collections
- Refresh product descriptions and images for top sellers
- Check for broken links or missing information
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Scalable Naming Conventions:
- Create product titles that work within collection contexts
- Avoid redundant information in titles
- Consider search patterns when naming products
- Use consistent attribute ordering (e.g., Color-Size-Material)
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Inventory Classification:
- Categorize products by turnover rate (fast vs. slow-moving)
- Identify high-margin vs. low-margin items
- Tag seasonal vs. evergreen products
- Mark products requiring special handling or shipping
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Documentation:
- Document your product organization system
- Create templates for adding new products
- Maintain a glossary of terms and attributes
- Establish procedures for catalog updates
By implementing these product management best practices, you'll create a shopping experience that makes it easy for customers to find and purchase exactly what they're looking for, while also streamlining your internal operations and inventory management.